Calibration service

Reliable results start with perfectly calibrated pipettes. At Novolab, we combine expertise, quality standards, and a transparent workflow to keep your pipettes in optimal condition. Whether you choose a standard ISO8655 calibration in our own laboratory or a DAkkS‑accredited ISO17025 calibration (BELAC) via our partner, we ensure smooth, correct, and professional handling.

For existing customers

Everything you need for a smooth request

Are you already familiar with our pipette calibration service? Easily download the order and decontamination form here and send the completed version to our service department at service@novolab.be. Once we receive your request, we will initiate the calibration procedure.

Download:

Download digital order and decontamination form Download leaflet

New to our calibration service or need a new quotation?

This is how your pipette calibration at Novolab works: clear, meticulous, and tailored to your needs.

Submitting your request

Please complete the request form on our website. Our technical department will then provide you with a customised quotation.

Sending in your pipettes

You have approved the quotation and selected one of the two shipping options:

Collection via our transport service
Shipping the pipettes yourself

After calibration, we will return your pipettes safely.

Please note: always include the completed order and decontamination form with your shipment. You received this together with the quotation, or you can download it from our website.

For accurate calibration under realistic conditions, we ask you to include a number of pipette tips:

Single-channel: 2 tips
8‑channel: 16 tips
12‑channel: 24 tips

Tip: We recommend using our sturdy, reusable transport boxes. They offer optimal protection for your pipettes and are ideal for customers who regularly request calibrations (suitable for up to 5 single‑channel or 3 multi‑channel pipettes). You can easily order them through our webshop.

Maintenance, calibration and repair

Upon arrival, each pipette is thoroughly cleaned, inspected, and serviced. This ensures reliable calibration. The work is carried out in our own conditioned laboratory or by a specialised partner for DAkkS‑accredited (BELAC) ISO17025 calibrations. Repairs are performed according to prior agreements.

Report and return shipment

After calibration, you will receive a clear report with all measurement results and performed actions. Your pipettes will be returned safely, optionally in your reusable transport box.

Questions or specific requests?

Calibration service

Professional service for accurate and reliable pipette performance